$20.00 USD

Office 365 For IT Support

About:

This course provides a comprehensive guide to using Microsoft Office 365, a suite of productivity tools designed to help individuals and organizations achieve more with innovative Office apps, intelligent cloud services, and world-class security. The course covers essential applications like Word, Excel, PowerPoint, Outlook, Teams, and OneDrive, along with advanced features and collaboration tools.

 The course is designed to help you get familiar with real world technologies used in a work environment.

What you learn:

  • Managing emails and contacts
  • Calendar and task management
  • Organizing with folders and rules
  • Integration with other Office 365 apps
  • Understanding admin center
  • Understanding mailboxes
  • Understanding Teams Admin
  • Understanding Sharepoint Admin
  • Checking Office 365 Health
  • Troubleshooting Word, Excel, PowerPoint, OneNote, Outlook.
  • Troubleshooting Outlook and settings
  • Managing and troubleshooting add-ins
  • Real life IT Support Issues for Outlook
  • Delegation access for outlook
  • Understanding Email for mobile devices
  • Understanding SharePoint
  • Quizzes at the end of each module
  • Practical assignments and projects
  • Final exam covering all course content